Claire’s Braid Bar Policy for Online Courses

 

These terms and conditions govern the way in which we supply any “online Tutorials” (Tutorials). Please read these terms carefully before you submit your order to us. They tell you how we will provide services to you, how you and we may change or end the contract, what to do if there is a problem and other important information. All rights not expressly granted in these terms are hereby reserved.

 

We kindly ask that if you do reproduce the designs and share them on social media to either tag or credit us using @clairesbraidbar on either Instagram or Facebook. We then reserve the right to re-post your content on our social media channels.

 

1. GRANT OF LICENCE

 

In consideration of your payment, we hereby grant you a licence to use the purchased Tutorials for 30 days. This licence is limited, revocable, non-exclusive, non-sublicensable and non-transferable, and is subject to the rights and obligations granted under these Terms.

This licence is personal to you and cannot be shared or exchanged with others.

 

2. GENERAL

 

We develop, distribute and maintain the Tutorials which you access via our website hosted by Wix.com.

You can use any of the information or content at your own risk for which Claire’s Braid Bar will not be liable. It will be your responsibility to ensure that any Tutorials you purchase are suitable to your current requirements.

You shall not copy, modify, transmit, distribute or in any way exploit the Tutorials or any other copyrighted materials provided other than for your individual training. Any other purpose is expressly prohibited under these terms. You shall also not permit anyone else to copy, use, modify, transmit, distribute or in any way exploit the Products or any other copyrighted materials.

We provide the materials ‘as is’ and without any warranties, whether express or implied, except those that cannot be excluded under statute. We also do not warrant that the materials will be error free, including technical inaccuracies.

 

3. ACCESS TO MATERIALS

 

The starting date of your access to Tutorials is the date that you specified at time of purchase. 

The login details are solely for your use. Another party cannot use these details.

We will take all commercially reasonable steps to provide you with uninterrupted access to Tutorials during your 30 day access period. However, your access may be restricted from time to time for reasons beyond our control. Such reasons include force majeure events, power outages and actions from computer hackers and others acting outside the law. Your access may also be interrupted due to software issues, server downtime, increased Internet traffic, programming errors, regular maintenance and other related reasons.

Where this is the case, we will take commercially reasonable steps to restore your full access within a reasonable period of time. ‘Commercially reasonable’ in these terms shall mean reasonable efforts taken in good faith, without an unduly burdensome use or expenditure of time, resources, personnel or money and is reliant on our host, Wix.com. We are not in anyway liable for their technical issues.

Our aim is to provide courses and materials of the highest quality. As such, improvements or changes to the Tutorials or any other materials may occur at any time without prior notification in order to ensure that they are up to date and accurate.

 

4. PRICING AND PAYMENT

 

We use third party payment providers. You agree to provide payment for in the stipulated currency and will be liable to pay any relevant currency conversion charges, as well as applicable sales tax in your region if relevant. Please note that we must receive your payment in full before providing you with access to Tutorials.

We reserve our right to review and change the pricing of any of our Tutorials, though this will not affect prior purchases.

 

5. PROCEDURE FOR CANCELLING OR CHANGING A BOOKING

 

Cooling off Period:

Under the Consumer Protection (Distance Selling) Regulation 2000 you, the consumer, have the legal right to cancel the contract between you and Claire’s Braid Bar during the period of 14 days from date of online purchase, which is when the contract starts (although you may choose the date from which the 30 days access will start).

This is known as the “cooling off period”. If you decide to cancel the course within this cooling off period then you must inform us within the 14 days of the online purchase. Once we receive your written cancellation, in form of an email we will refund your course fees within 30 days.

Once you have completed the cooling off period of 14 days you will be under the full cancellation conditions of courses which are 100% non-refundable.

Please note that if you login to the tutorial, you will be deemed to have started the course and therefore will no longer be able to get a full refund, even if it is within the 14-day period.

It is your responsibility to ensure that you meet the system requirements, including compatible hardware, software, telecommunications equipment and Internet service, prior to purchasing any content. We are unable to provide refunds where your access to the Products is inhibited due to insufficient system requirements.

We may restrict your access to Tutorials if you breach these terms, including without limitation:

a) Failure to make any sum of payment due to us; or

b) Failure to provide accurate information that is necessary for us to provide the Tutorials to you.

In these circumstances, we will inform you in writing with seven (7) days’ notice that your access to the Products will be restricted.

 

6. YOUR RIGHTS

 

This is a summary of your key legal rights. For more detailed information, you can visit www.adviceguide.org.uk or call 03454 04 05 06, or if based outside the United Kingdom, we recommend you review your local statutory rights.

Under the laws of the United Kingdom, the Tutorials must be as described, fit for purpose and of a satisfactory quality. 

 

7. INTELLECTUAL PROPERTY

 

All rights, title and interest in intellectual property rights relating to the Tutorials including copy, images, video content, layout, graphics, design, appearance, copyright, patents, trademarks, trade secrets, improvements, developments, proprietary information, know-how, processes, methods, business plans or models and all other intellectual property (whether registered or not) developed or created from time to time shall exclusively be owned by Claire’s Braid Bar. While you may utilise the intellectual property, you understand that there shall be no transfer of ownership of the same.

Nothing that you see or read in the Tutorials may be copied, reproduced, modified, distributed, transmitted, republished, displayed or performed for commercial use.

This does not include the hair techniques provided. These are for you to reproduce and use commercially. We kindly ask if you do reproduce the designs and share them on social media to either tag or credit us using @clairesbraidbar on either Facebook, Instagram, TikTok or YouTube. We then reserve the right to re-post your content on our social media channels.

All other trademarks, service marks and trade names in this material are the marks of the respective owners and any unauthorised use is prohibited.

 

8. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

 

We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill. Loss or damage is foreseeable if it is either obvious that it will happen or if we are both aware it might happen.

We are not liable to you in any way for any indirect, special, incidental, punitive or consequential damages of any character, including without limitation damages for loss of goodwill, work stoppage, computer failure or malfunction, loss of data, loss of productivity or contract or any and all other commercial damages or losses.

We do not exclude or limit our liability to you in any case where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Tutorials provided.

 

9. OTHER IMPORTANT TERMS

 

You need our consent to transfer your rights under these terms to someone else. We may not agree to this as these terms grant a licence for your benefit only.

Nobody else has any rights under these terms – they are between you and us. No other person shall have any rights to enforce any of its terms.

If a court finds part of these terms illegal, then the rest will continue in force.

Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

 

10. GOVERNING LAW

 

These terms are governed by and construed in accordance with the laws of England and Wales and you can bring legal proceedings in the English courts. If you live in Scotland, you can bring legal proceedings in either the Scottish or English courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.

This was last updated in June 2018.

 

11. LIMITATION OF LIABILITY

 

Claires Braid Bar does not accept any liability for any loss or additional expense caused by delay or disruption to travel services, weather conditions, civil disturbance, industrial action, strikes, wars, floods, sickness or force majeure. Such losses or additional expenses are your responsibility. Force majeure represents unusual or unforeseeable circumstances, which include: war, terrorist activities, riots, natural disasters or nuclear disasters such as fire, flood or adverse weather conditions.

 

12. MEDICAL DISCLAIMER:

 

Please note that in some rare cases, hair products and other cosmetic sundries may cause an allergic reaction.  We are in no way liable for this occurrence to yourself or any of your models. Please check all products for allergens, remove products safely and, if you have any pre-existing medical conditions, then we advise you to consult a medical doctor before you begin the course.

 

13. DEVICE DISCLAIMER:

 

Our online courses can be viewed on mobile, tablet and pc formats. If you are having any problems viewing our website then please contact Wix.com.

 

14. COMPLAINTS

 

If at any time, you are unhappy with Claire’s Braid Bar services, please contact us immediately at info@clairesbraidbar.com and we will endeavour to respond as quickly as possible but no more than 30 days following the receipt of your complaint.

 

15. THE ACCURACY OF MARKETING MATERIALS

 

Claire’s Braid Bar makes every effort to ensure that the marketing material in our website or on the Wix.com platform is up to date and accurate. We take no responsibility for any information that is deemed incorrect and we will endeavour to do our best to inform you of any changes to Tutorials.  We reserve the right to change any of the information in our website at any time we feel appropriate.

 

16. CHANGES TO TERMS AND CONDITIONS

 

Claire’s Braid Bar reserves the right to change any of these conditions at any time deemed necessary to reflect current market and economic conditions.

 

17. SEVERANCE:

 

If any party finds any of the terms and conditions in this document to be deemed illegal, invalid or unenforceable then these parts will be deleted while the other parts of the terms and conditions will be deemed valid.

 

18.  ACCEPTANCE OF THESE TERMS & CONDITIONS

 

By reading these terms and conditions and making payment on Wix.com you are accepting all terms and conditions.

Claire’s Braid Bar reserves the right to change any of the content, material, prices, offers or time period of the courses at any time. We advise you to read and accept the terms and conditions at the time of booking.

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